How can IoT Benefit the hospitality industry to grow your hotel business

hIOTron
4 min readAug 25, 2021

Housekeeping and maintenance are essential components of smart hotel management. Application of IoT in the hospitality industry is developing with emerging times. It has not only opened new opportunities for tech-driven automation for hotels, but also allowed guests to be reachable.Not only are they required to maintain a place running evenly, but depending on their quality can make or interrupt guests’ experience.

When done well, guests may hardly even recognize that housekeeping or maintenance is occurring — things work. Concerns are fixed before the guest notices something is wrong, or if the guest does notice, requests are addressed quickly and seamlessly.

So, how does IoT in hotel industry help guests?

Guest experience is what estimates the hotel in this time. And you can’t avoid the fact that the whole hospitality industry depends and functions on the basis of guest reviews.

It is the experience that measures , that can take your hotel to the next level. Guests do not look for long check-in queues or have to wait to receive the room of choice.

IoT solutions for hotels are offering improved comfort and well being to the guests:

· Guests no need to wait in queues for check-in and check out.

· In this pandemic situation it will avoid direct contact with HR, front desk management, housekeeping.

· More number of positive feedbacks with good customer engagement; hence more revenue generation.

· Lower disruptions at work due to there are fewer unrecognized ad-hoc maintenance calls. In addition to that, scheduled maintenance is less expensive, does not take much time and is simple to plan for.

· The guest data accumulation and management is greater. Good understanding of their natures, likes, dislikes, preferences and expending patterns to enable you to give them an improved experience.

· Better knowledge of guests’ will tends to offering them likely what they want; resulting in a huge satisfaction rating. .

These are few benefits, there might be many many more, if we seriously start to look IoT in-depth.

Analyze Smart Hotel Functions in Real-Time and Gain Operational Insights with IoT

The IoT provides the opportunity for hospitality industry professionals to review the current status of key services such as a housekeeping and maintenance in new dimensions, monitor historical data in a centralized form and utilize data to take meaningful actions to enhance their business. Advantages of a housekeeping and maintenance solution utilizing IoT contain :

In room features enhanced Guest Experience

IoT can change the guest experience in the room. With systems attached via the internet, you can offer excellent in room features.

Interactive tablets can be included in each room for guests to keep room service orders, request . Hotels can customized Alexa to enable guests to monitor and adjust the in-room features.When combined with housekeeping and maintenance data in a centralized system, front desk employees are enabled with a real-time dashboard of every room’s current ‘health,’ giving them the data on hand to acknowledge to requests and send the right personnel. The result is an enhanced service experience that seems to be quick and seamless to guests.

Scalable Alerts for Proactive Maintenance

Various water leak sensors, vibration sensors on HVAC appliances as well as airflow sensors in ducts can be placed in common service areas or on an individual room basis not only to alert you of when things are broken but also to recognize concerns before they become bigger problems .

By placing thresholds for how much moisture, vibration, or airflow is assumed you can receive alerts to execute preventative maintenance or proactively resolve the situation. With sufficient data, some IoT solutions can utilize AI or machine learning to execute more composite models for predictive maintenance.

Energy management

IoT enabled for smart energy management system can minimize energy cost to 20%. There are devices such as a smart thermostats, occupancy sensors as well as sophisticated machine learning algorithms. They monitor the utilization pattern for energy, local weather and peak season demands to optimize energy utilization all the year-round.

There are a abundance of other use cases of IoT in hospitality industry. But the this is one of the most utilized and practical when it comes to applying .

Analytics and Performance Analyzing

Information from housekeeping, maintenance as well as guest service requests can be utilized to create reports and metrics such as average cleaning time per room, the average number of maintenance requests per week. Sensors on HVAC appliances can be utilized to analyze energy utilization and optimize it in response. As a result, industries are instructed of metrics that can be utilized to make measurable operational improvements.

A broad Range of Sensors, Networks as well as Software to Fit Your Requirements

The sensors utilized in an IoT solution will differ depending on the particular demands of the Smart Hospitality use case. In tracking housekeeping activities via indoor positioning, current hardware technology contains BLE beacons, WiFi tracking tags, or RFID tags. On the maintenance side for leak sensors, observe looking at ultrasonic-based and mechanical propellant leak sensors. Vibration sensor technologies involve piezoelectric and MEMS-enabled accelerometers.

And above all, if you see, the hotels utilizing IoT have represented the exact market and are increasing their services continuously .

If you have not adopted the IoT yet for your Industry , do it now and improve your business.

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